Radiology Outsourcing

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Subspeciality Expertise

National Diagnostic Imaging is a radiology outsourcing company that provides reading and interpretation services via teleradiology. We understand that the demand for image and diagnostic interpretation services in radiology is increasing at hospitals and imaging centers across the United States. In some cases, this is the result of staffing issues or the lack of subspecialty expertise.

The subspecialty-trained radiologists at NDI have many years of experience in evaluating imaging findings and reporting on their findings. Our radiologists specialize in interpreting radiology images for specific parts of the body. We provide outsourcing solutions for referring physicians, patients, radiology residents, medical students, final attending radiologists and many other individuals and radiology groups.  Our radiology interpretations significantly enhance the ability of physicians to improve patient care.

How Radiology Outsourcing Actually Works

More and more medical institutions and hospitals are outsourcing the responsibilities for reading and interpreting Ultrasound, MRI, CT, PET, X-ray, and other diagnostic images to National Diagnostic Imaging.  A majority of hospitals in the United States use the type of teleradiology services provided by NDI.  Our licensed radiologists are all based in the United States. Whenever possible, we try to use the same radiologists for the same medical facilities because they become more efficient in reading that client’s scans.

Our radiologists login remotely to use a picture archiving and communication system (PACS) and teleradiology workflow system called PACSstar to read and interpret diagnostic images. When scans come in from our teleradiology clients, our office administrators in Cleveland, Ohio assign the scans to radiologists licensed in the state where the client is located. Our radiologists are also credentialed at the hospital, medical facility or imaging center where the scan was performed.  NDI provides seamless teleradiology setup services, IT Services and radiology department support services.

Outsourcing Radiology Billing and Coding

Hospitals, clinics and imaging centers are also welcome to outsource their billing responsibilities to NDI. We provide direct billing services for our clients who benefit from our comprehensive billing experience. Our administrative staff stays abreast of  individual payer changes, radiology billing regulations, private payer guidelines, contemporary methods for processing Medicare claims.  We strive to help diagnostic imaging centers and radiology practices manage their radiology coding and billing challenges. Cheryl Clarke and Julie Kaplan and the other billing and coding administrators at NDI work with our customers to ensure claims are documented correctly so that claims are approved and underpayments are avoided.  When radiology practices outsource their radiology billing to NDI, they decrease their compliance risks and often increase their revenues.  Accurate reimbursement to our clients is one of NDI’s main goals. And of course, we comply with the myriad of Medicare billing rules for teleradiology services.

We try to enhance revenues for clinics and private practices through quality reporting, accurate coding, proper claim filing and professional communication. When diagnostic imaging centers outsource their billing to NDI, cost savings and reduced responsibilities are generally the result. NDI’s billing department uses a streamlined process for reporting and communicating variances in documentation to minimize auditing problems and denials.  If your radiology group is interested in talking with Nada Melaragno, the Operations Manager at NDI, about improving your radiology reimbursement, please call 216-514-1199.

Outsourcing Radiology Interpretations For Late Night, Weekend and After-Hours Shifts

In hospitals in the United States, a majority of radiology services are outsourced.  Some of our clients outsource the reads of their weekend, late-night and after-hours exams to NDI so that we can provide interpretations remotely. In many hospitals in the United States, 90% of late-night radiology interpretations are conducted remotely.  For many of our clients, outsourcing radiology reads and interpretations of diagnostic images has become a standard business practice.

Outsourcing Radiology Solves Coverage and Financial Challenges

Teleradiology services and radiology reading services provided by National Diagnostic Imaging solve coverage problems for many medical facilities and radiology departments. Large medical centers have the required budgets to staff radiologists 24/7.  Some hospitals are now using outside firms to provide imaging services and new imaging equipment.  However, smaller hospitals, diagnostic centers, outpatient imaging centers and urgent care centers outsource their radiology interpretations to U.S.-based teleradiology firms such as National Diagnostic Imaging.  Outsourcing radiology services to NDI can provide many financial and quality of care benefits.  We provide both preliminary reads and final reads.

Radiology Outsourcing Technology

National Diagnostic Imaging (NDI) uses PACS software to provide teleradiology services to obtain and transmit radiological patient images, radiology exams and diagnostic studies, and to transmit interpretations and reports to referring physicians.  National Diagnostic Imaging provides a wide variety of teleradiology services for imaging centers, radiologists, hospitals, office-based imaging practices and outpatient clinics.

Quality and Performance

Quality and performance are key factors in choosing a firm to provide outsourced teleradiology imaging services.  Outsourcing the interpretation of scans to a teleradiology company like NDI, improves patient care and health outcomes.  While some hospitals and medical facilities are hesitant about outsourcing their radiology reporting services to a third party, outsourcing diagnostic study interpretations to NDI does not result in dangerous or negative consequences.  Because many of our clients, such as urgent care centers and chiropractors, do not have radiologists on staff to interpret the initial radiological images, they have developed policies and procedures that include outsourced teleradiology imaging services provided by the U.S.-based board-certified consulting radiologists at National Diagnostic Imaging.

National Diagnostic Imaging does not “offshore” any of our radiology interpretation services to India, which has become popular in the teleradiology industry. Some of our customers initially outsourced their reads to foreign teleradiology companies outside the Unites States before deciding that the qualitative benefits of outsourcing their radiology reporting to a domestic company was worth the slight increase in costs. The quality of our teleradiology services and our information technology (IT) expertise, are deciding factors when our customers choose NDI to read their studies and outsource their radiology reporting.

Radiology groups, imaging centers, Ob-Gyn practices, referring primary care physicians and hospital radiology departments contract with National Diagnostic Imaging for their teleradiology services, in part, due to the robust Quality Assurance (QA) program we have incorporated.  NDI’s QA program, and the subspecialty expertise of our board certified radiologists, improve patient care, which at the end of the day, should be the driving force behind outsourcing radiology interpretations, rather saving money.  The teleradiology business model was born to improve patient care although some medical professionals use teleradiology services as low-cost outsourcing solutions. It is important to understand that any cost/benefit analysis of using a teleradiology services should weigh patient centered outcomes more heavily than billing issues or cost factors.  Our Quality Assurance program is utilized to improve efficiency and promote patient safety. NDI utilizes the American College of Radiology (ACR)  Radpeer program for our peer review.

Radiology Reporting Rates, Speeds and Interpretation Accuracy

The radiologists at NDI read simple and complex abdominal and pelvic CT exams, fetal imaging Ultrasounds, chest X-rays and brain MRI imaging studies methodically and accurately. Our radiologists don’t try to increase their reporting speeds even though NDI’s fees are based upon the number of cases we read. The management at NDI is well aware that a radiological interpretation error, missed diagnosis or a discrepancy can jeopardize patient safety, costs and health outcomes. The rate at which our radiologists report on the studies they read is not based on speed or workload volume.

The focus of our quality assurance peer review program focuses on maximizing the accurate detection of pathologies. Our radiologists read diagnostic images at a pace that minimizes significant reporting mistakes and discrepancies in radiological interpretations.  Our radiologists are trained to accurately answer clinical questions posed by emergency medicine physicians and the ordering clinician, even if this takes another 10 or 15 minutes.  Many of our clients have told us that the value of the report is more important than the turn around time.

NDI provides customized turn-around times for radiology reporting for cases as requested by hospitals, private radiology groups and referring physicians.  In cases where time is of the essence, our turnaround times for radiology reports are calculated in minutes, not hours or days.

Radiology Department and Emergency Department Outsourcing

Patient care and the quality of clinical services in radiology departments, emergency rooms and intensive care units is improved when hospitals and  emergency medicine physicians make arrangements to use NDI’s teleradiology services to receive the quickest radiology report turnaround time possible. To reduce turnaround times for remote radiology reading services for emergency departments (ED) and free-standing emergency departments, NDI assigns ED coverage to a specific board-certified U.S.-based radiologists that are available in a specific time slot.  NDI works with radiology departments to use a distributed radiology workflow which is dependent upon the hospital’s staffing capacity and the time of day to leverage our teleradiology services.  NDI provides distributed radiology services to hospitals for STAT reporting and critical results reporting.

Report turnaround times for studies that are not considered emergencies typically range from an hour or two.  The use of voice recognition software, a robust cloud based PACS, efficient workflow protocols and consistent communication standards with our referring physicians helps NDI decrease the TAT (turn around time) and wait time from image to interpretation.

Radiology Outsourcing Rates and Fees

Our radiology interpretation rates range from $8.00 to $75.00 per study depending on the imaging modality. Modalities include X-Ray, Ultrasound, CT, MRI, PET, PET/CT, Mammography and others.

Contact NDI To Discuss Outsourcing Your Radiology Interpretations

Toll Free: 1-800-950-5257
Phone: 216-514-1199
Fax: 1-800-775-9752

Additional Information

If you medical facility or imaging center is looking for a top hospital or healthcare outsourcing company and would like additional information regarding our radiology outsourcing services, please use the links below or contact us.